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(GA) Genesys Administrator

• Genesys Administrator Extension 8.5.2 Help

(WM) Workforce Management

• Workforce Management 8.5.1 Web for Agents Help
• Workforce Management 8.5.2 Web for Agents Help - Classic
• Workforce Management 8.5.2 Web for Supervisors Help

Draft (8.5.2) content:

• Workforce Management 8.5 Web for Agents Help (Classic)
• Workforce Management 8.5 Agent Help
• Workforce Management 8.5 Web for Supervisors (Classic) Help
• Workforce Management 8.5 Supervisor Help

(IW) Workspace Desktop Edition

• Workspace Desktop Edition 8.5.1 Help